Presentation

APPCRO BMS is a modern, multifunctional platform, which includes 20+ integrated subsystems, solutions, and tools for collaboration, communication and complete management of your organization.

Core

Necessary subsystems for proper functioning of the APPCRO BMS platform. Includes an adjustable graphics management dashboard with flexible graphic widgets for monitoring business activities and KPIs. It consists of managing contacts, products, services, and employees, etc.

Collaboration

APPCRO BMS's basic subsystem for tracking business activities, with dashboard management of tasks, events, calendars, notes, document storage and document approval.

Digital archive (DMS)

The Digital Archive is the central place for storing, managing, and viewing all business documents — either independently or within other APPCRO BMS subsystems. The subsystem enables secure file storage, easy access to documents, and tracking of their history and status. Through a modular approach (dashboard, documentation, approval, reports), users are given full control over documentation — from creation and versioning to verification and archiving. The Digital Archive eliminates the need for physical documentation, speeds up business processes, and ensures compliance with internal and legal standards..

eSessions

Creating and managing eSessions, proposals for agenda items, tracking and creating decisions, voting, managing the participant list, viewing the calendar with upcoming eSessions, approval of decisions and proposals, creating content.

Marketing Management

Planning and managing marketing campaigns (sending email, texts, and fax campaigns), telemarketing, response tracking and monitoring campaign costs, records and qualifications of potential leads, distribution lists, marketing dashboards, message templates, and reports.

Sales Activities

Overview of pre-sale activities, sales opportunity management (sales funnel, kanban view, sales steps, tasks, events), automatic offer generation, sales dashboards, reminders, and reports.

Contracts Management

Management of framework contracts, contracts and purchase orders, with hierarchical monitoring of the allocation and realization of spent resources. Generating contracts from templates, contract hierarchy, collaboration, participants, reminders, dashboards, and reports.

Projects & Programs

Project and program management, project financial planning, phases, work orders, tasks, work records, project hierarchy, project risks, gantt charts, deliveries, dashboards, milestones, collaboration, planning, and reports.

Invoices and dunning letters

Records of inbound and outbound invoices (eInvoice, recurring invoices, advance invoices, debit notes, credit notes, fiscalization, invoice templates); approval process for entry invoices, with group and individual certification; delivery notes, work orders, warnings, dashboards, and reports.

Payment transactions

Enhance the financial processes of your organization. Save time, reduce the risk of errors, and take full control over payment transactions. The payment system consists of 3 key modules and several additional ones: payments, batch payment orders, and bank statements. In addition, reports are available that allow you to monitor everything important in your payment transactions on a daily basis, along with graphical representations of the status of all key items, making it easier for you and your employees to manage daily activities related to payment transactions..

Service Desk

User requests, problems, incidents and change requests records, with implementation of tracking according to the ITIL method, knowledge base management, vendor records, SD users overview, virtual service desk, SD portfolio for external users, SLA solution timetables, dashboards, and reports.

Asset Management

Includes management of all types of company property (real estates, vehicles, hardware, software, equipment), asset hierarchy, detection of hardware devices on the network; software and licenses management; configuration items; asset monitoring, asset maintenance & projects, dashboards, and reports.

360° overview & Work evidence

A detailed 360-degree view of all data located in one place for the company or the person (contact) pulled from all other APPCRO BMS systems or other external systems. Overview of overall records of work and employee records for a specific period.

Email ticketing

Manage a multitude of inboxes from multiple providers. Track and copy emails with email tokens. Automatic email responses, viewing emails (received, sent, archived), collaborating, answer emails directly from the system, connect emails to other processes.

Digital eOffice (RMS)

Record of all inbound and outbound mails, case files and records overview, electronic and physical delivery notes, group expedit, documents archiving, extraction of archived material, use archived documents, dashboards, and reports.

Procurement Management

Includes procurement detail planning, procurement groups, bidding calendar, procurement requirements, procurement implementation process with records of bids submitted, their evaluation and selection of best bids offered; Creation of template documents.

Human resources

Behind every product or service lies a human mind, lots of effort and manhours. APPCRO BMS offers a personnel-management system for recruiting, selecting, and introducing employees into your system, manage training and development, appraise employee performance and manage compensations and benefits, and more.

Travel orders

Take the hassle out of travel order management! Effortlessly create and edit travel orders, access key information through an intuitive dashboard or detailed reports, and cut down on time and administrative costs. Use templates to streamline travel order creation, manage local trips with ease, and keep all travel expense documentation at your fingertips. Everything you need—just a few clicks away. Fast, simple, and no tech skills required!.

Intranet Portal

Overview and create separate portal groups (sites); collaboration management, request approval process; official announcements; news, FAQs, e-learning, notifications, file sharing, picture galleries, dashboards; employee overview and internal jobs, internal chat.

Data Protection

A personal data protection compliance management system, guaranteeing compliance with personal data protection laws and regulations of your region or country. It covers data catalogs, processing purposes, processes, processing activities, data subjects rights, consents, data breach registry, identity risk assessments (DPIA), location data, access logs, reviews, education, and dashboards.

Compliance Manager

Compliance Manager ensures the right process in the right place, making your team fully aware of how to effectively carry out services and meet targets. Ensure business consistency, progress towards goals, and manage your business in the safest way possible, minimizing resource waste.

External portals

This feature enables internal and external users and partners to see and send data independently. It allows users to communicate with the company without requiring an account for the APPCRO BMS system. It contains 14 portals in total: Service Desk Portal, Data Protection Portal, Asset Portal, Project Portal, Human Resources, Contracts Portal, Jobs portal, Collaboration portal...

Warehousing

Overview of all documents that track the movement of warehouse articles in the warehouse, status history overview and quantity of warehouse items, senders and recipients, financial data and issuance of warehouse documents such as outlets, shipments, write-offs, intermediate warehouses, return receipts, etc.

Webshop

This subsystem contains everything needed for quick and easy management of webshops. Manage price lists, products, and their promotions, simplify the review process, manage banners, posts, quickly and easily view orders from a selected webshop, and much more. There's no need to waste time navigating through unnecessary amounts of data anymore – managing your webshops now only takes a few clicks.

Loylaty program

Enhance customer loyalty – create your own loyalty programs tailored to your needs! Customize loyalty programs by defining point collection rules, activity types, and coupons yourself. Managing loyalty programs has never been easier – you can create a loyalty program in less than a minute!Set up different loyalty program levels suited to your customers (such as Premium, Gold, etc.) and personalize coupons based on individual needs – all with the help of a simple graphical overview of their activities and habits..

Contact center

The contact center is a subsystem used for managing telephone communication between agents and employees. This subsystem includes a digital phone system with an integrated call center (VoIP) along with video conferencing. Some of the modules in the contact center subsystem include: Dashboard, call management via softphone on computers and mobile devices, video meetings, call center, website chat, and more..

Web API

A public API service is also available through which integration with other systems and other capabilities is possible.

BMS

Download the promo flyer about the APPCRO BMS system below.

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